What is the cancellation policy?

Cancellation terms depend on the accommodation, activity providers, and how close the request is to arrival. We will include the applicable terms clearly before deposit payment.

Review your terms before confirming

Read the cancellation conditions supplied with your proposal before paying the deposit. If anything is unclear, ask how the terms apply to your accommodation, activities, and planned arrival date. Keep a copy of the confirmed proposal and payment details for reference.

If your plans change, contact the team with your booking details as soon as possible. The published booking policies and the terms confirmed for your stay should be reviewed together; do not assume that a date change or cancellation is refundable.